How to Face the Challenge of Spectrum Migration?
Author: Andrzej Ambrożewicz, Senior Consultant Radio Networks
- Why spectrum management is gaining importance nowadays?
- How spectrum management relates to the network and the OSS environment?
- What the frequency redeployment process looks like – a step by step guide
- What is Comarch’s proposal of a supporting IT solution?
Moving from network assurance to customer service assurance. A different view on SQM, fault management and performance management.
Autor: Łukasz Mendyk, OSS Product Manager
- How to refocus assurance from the network to customer services.
- What pro-active customer experience management means in practice.
- How to transform Performance Management into an SQM system.
- KPIs vs KQIs - metrics that should be used to identify problems influencing customer experience.
- Why Fault Management systems should be shifted towards service monitoring tools.
- Ways a transformation project can reuse the existing OSS ecosystem.
From the core of the network to the customer. How OSS ensures a seamless customer experience.
Frost & Sullivan Report commissioned by Comarch
- What are the 4 OSS functions that will influence change in your customer experience?
- How to make sure your fulfillment system shortens time to market and boosts service innovation?
- What are the most critical business priorities in your assurance strategy?
- What actions can you take to ensure network upgrades translate directly into better quality of service?
- What are the benefits of including customer data in the network planning, engineering and design processes
- How to effectively manage network traffic and optimize capacity by implementing SON features
- How Comarch helps MTS Russia improve their customer experience (case study)
Smartphone: The Best Tool for Cutting Field Service Costs and Increasing Productivity
Autor: Szymon Uczciwek, FSM Product Manager
- Why mobile access for technicians is crucial for optimal field service management
- How can Smartphone's support field employees
- In what way does using a Smartphone improve customer experience
- Which features of the mobile application for field workforces are the most essential
- How to choose the best mobile solution for your business
OSS/BSS Integration – The Building Block of the Era of “Big Data”
Raport Frost & Sullivan sponsorowany przez Comarch
- What challenges do operators have to tackle in a Data-Driven Market?
- How OSS/BSS Integration helps CPS overcome these challenges?
- Why vendors with a full BSS/OSS portfolio become the preferred choice for CSPs?
- What is Comarch 's innovative approach to bridging the OSS/BSS gap?
How can telecom operators turn the increasing data consumption to their benefit?
Autor: Łukasz Mendyk, OSS Product Manager
- How have flat rates turned into a telecom operators' worst nightmare?
- Why is returning to usage-based data plans not the best strategy?
- How can operators profit from increasing data consumption?
- What business models will enable operators to sell customer experience?
- How can the market presence of both OTT players and telecoms be turned into a win-win situation?
- What IT tools are needed to support the implementation of an application enabler strategy?
Autor: Jakub Kapusta-Zaluski, OSS Product Manager
- Increasing complexity of networks and OPEX reduction pressures cause that operators are forced to change the way how they operate their networks
- Self-Organizing Networks (SON) promise to reduce manual effort needed for network operation by making networks capable to self-organize and manage its resources
- Comarch product portfolio supports SON use cases via automated process management and integration of planning and optimization, configuration management and network provisioning capabilities
Autor:Łukasz Mendyk, OSS Product Manager
- Economic slowdown always pushes market players to reduce costs and peruse
new revenue sources - More effective strategy than a simple one off effort is to employ the tenet
of efficiency improvements as a continuous cycle - Check the concept of the OSS system which should not only promise to add value
to CSP but also contain self-assessment and self-tuning mechanisms which can measure the system performance in business oriented KPIs and improve its performance
Autor: Łukasz Mendyk, OSS Product Manager
- The role of self-organizing network functions for LTE rollout
- How to control automation in order to align it with business goals
- How to introduce a customer service-centric view for SON implementation
- What is needed for "plug & play" paradigm implementation
- Why SOA is the right approach for SON implementation in a multi-vendor environment
- How to introduce SON, using a step-by-step approach
Autor: Łukasz Mendyk, OSS Product Manager
- How customer demand for new services can be both a new revenue source as well as a challenge
- How services can be delivered via a generic service assembly process
- Why shorter time-to-market and easy integration are not just meaningless buzzwords
- How to benefit from value chain changes and new partner relationships, such as content providers
Autor: Jakub Meisner, OSS Consultant
- Learn about ways in which operators ensure the proper quality of many complex services they deliver
- See why the growing number of services means that OSS systems have never been as important as they are nowadays
- Read about the reasons for which operators cannot even think about delivering modern services with good quality without significant help from the supporting systems
Autor: Jakub Załuski, OSS Product Manager
- What is the role of applications in modern service models?
- How do you build a SID-based service model?
- How can you automate your service model updates?
- How do you prioritize services based on customer information?
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